iCan Chat software (hereinafter referred to as "we") deeply understands the importance of personal information to you, and will try our best to protect your personal information safe and reliable. We are committed to maintaining your trust in us and abide by the following principles to protect your personal information : The principle of unanimity of power and responsibility, the principle of clear purpose, the principle of choice agreement, the principle of least enough, the principle of ensuring safety, the principle of subject participation, the principle of openness and transparency, and so on. At the same time, we promise that we will adopt appropriate security protection measures to protect your personal information in accordance with the industry's mature security solutions. In view of this, we have formulated this "iCan Chat Privacy Agreement" (hereinafter referred to as "this Agreement / This Privacy Agreement") and remind you:

This agreement applies to iCan Chat products or services. If the products or services provided by iCan Chat are used in the products or services of our affiliated companies (for example, directly using the iCan Chat account to log in) but there is no independent privacy agreement, this agreement also applies to that part of the products or services. It should be noted that this agreement does not apply to services provided to you by other third parties, nor does it apply to products or services for which a separate privacy agreement has been set up in iCan Chat. Before using the products or services of iCan Chat, please be sure to read and thoroughly understand this agreement, and use the relevant products or services after confirming your full understanding and agreement. Once you start using iCan Chat products or services, it means that you have fully understood and agreed to this agreement. If you have any questions, comments or suggestions about the content of this agreement, you can contact us through the various contact methods provided by iCan Chat.

Prompt terms:

This privacy agreement section will help you understand the following:

1. How do we collect and use your personal information

2. How do we use cookies and similar technologies

3. How do we share, transfer, and publicly disclose your personal information

4. How do we protect your personal information

5. How do you manage your personal information

6. How do we deal with the personal information of minors

7. How to transfer your personal information globally

8. How to update this privacy agreement

9. How to Delete your iCan Account

10. How to contact us

Personal information refers to various information that can be individually or combined with other information to identify a specific natural person or reflect the activities of a specific natural person. We will collect and use your information for the following purposes described in this agreement. Personal information:

In order to complete the creation of an account so that we can provide you with services, you need to provide the following information: your nickname, avatar, gender, date of birth, mobile phone number, and create a user name and password. During the registration process, if you provide the following additional information to complete your personal information, it will help us provide you with better services and experience: your real name, real ID information, hometown, emotional state, constellation, occupation, school , Your real profile picture. However, if you do not provide this information, it will not affect the basic functions of using iCan Chat products or services. The above information you provide will continue to authorize us to use it during your use of this service. When you actively cancel your account, we will make it anonymous or delete your personal information as soon as possible in accordance with the requirements of applicable laws and regulations.

In order to improve our products or services and provide you with personalized information search and transaction services, we will extract your browsing, search preferences, behavioral habits, etc. based on your browsing and search records, device information, location information, and transaction information. Features such as location information, based on feature tags, perform indirect crowd portraits and display and push information. If you do not want to accept the commercial advertisements we send you, you can cancel at any time through the corresponding product unsubscribe function

When you register an account or use our service, you provide us with relevant personal information, such as phone number, email, bank card number or Alipay account number, etc.; the shared information you provide to other parties through our service, and your use of us The information stored at the time of the service. Before providing the aforementioned personal information of the other party to iCan Chat, you need to ensure that you have obtained its authorization and consent.

In order to provide you with page display and search results that are more in line with your needs, to understand product suitability, and to identify abnormal status of your account, we will collect information about the services you use and how you use them and associate these information. This information includes: Device information: We will receive and record the device-related information you use (such as device model, operating system version, device settings, unique device identifiers and other software and hardware characteristics information) according to the specific permissions granted by you during software installation and use , Information about the location of the device (such as IP address, GPS location, and sensor information such as Wi-Fi access points, Bluetooth and base stations that can provide relevant information, because the services we provide are mobile social services based on geographic location, you confirm The successful registration of an "iCan Chat" account is deemed to be a confirmation that we are authorized to extract, disclose and use your geographic location information. If you need to terminate the disclosure of your geographic location information to other users, you can set it to be invisible at any time). Log information: When you use the products or services provided by our website or client, we will automatically collect your detailed usage of our services and save them as relevant web logs. For example, the content of your search query, IP address, browser type, telecommunications operator, language used, date and time of access, and records of web pages you visit, etc. Please note that separate device information, log information, etc. are information that cannot identify a specific natural person. If we combine this type of non-personal information with other information to identify a specific natural person, or combine it with personal information, during the combined use period, this type of non-personal information will be treated as personal information, unless you have obtained your authorization Or unless otherwise provided by laws and regulations, we will anonymize and de-identify this type of personal information. When you contact us, we may save your communication/call records and content, or the contact information you left, in order to contact you or help you solve problems, or record the solutions and results of related problems.

You can use the products or services provided by our affiliated companies through the iCan Chat account at the link entrance provided by us. In order to facilitate us to provide you with one-stop service based on the linked account and facilitate your unified management, we will display you in iCan Chat. Or recommend information that interests you. You can discover and use the above services through iCan Chat homepage, "More" and other functions. When you use the above services through our products or services, you authorize us to receive, aggregate, and analyze from our affiliated companies based on actual business and cooperation needs. We confirm that the source is legal or you authorize and agree to provide us with your personal information or Trading Information. If you refuse to provide the above information or refuse to authorize, you may not be able to use the corresponding products or services of our affiliated companies, or you may not be able to display relevant information, but it will not affect the use of iCan Chat to browse, chat, post dynamics and other core services.

Please note that in order to ensure the authenticity of the user’s identity and provide you with better security, you can provide us with identification information such as ID cards, military IDs, passports, driving licenses, social security cards, residence permits, and biometric information such as facial features. Zhima Credit and other sensitive personal information completed real-name authentication. If you refuse to provide the above information, you may not be able to use account management, open live broadcast, and continue trading services that may be risky, but it will not affect your use of browsing, chat and other services. In order to improve the security of your use of the services provided by us and our affiliates and partners, protect the personal and property safety of you or other users or the public from infringement, and better prevent phishing websites, fraud, network vulnerabilities, computer viruses, and network attacks , Network intrusion and other security risks, to more accurately identify violations of laws and regulations or iCan Chat related agreement rules, we may use or integrate your user information, transaction information, device information, relevant web logs, and obtained from our affiliates and partners You authorize or share information in accordance with the law to comprehensively judge your account and transaction risks, conduct identity verification, detect and prevent security incidents, and take necessary recording, auditing, analysis, and disposal measures in accordance with the law.

When we use information for other purposes not specified in this agreement, or use information collected for a specific purpose for other purposes, we will seek your consent in advance.

According to relevant laws and regulations, the collection of your personal information in the following situations does not require your authorization and consent:

1. Related to national security and national defense security;

2. Related to public safety, public health, and major public interests;

3. Related to criminal investigation, prosecution, trial, and execution of judgments;

4. For the purpose of safeguarding the life, property and other major legal rights of personal information subjects or other individuals, but it is difficult to obtain your own consent;

5. The personal information collected is disclosed to the public by you yourself;

6. Collect personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;

7. Necessary for signing a contract according to your requirements;

8. It is necessary to maintain the safe and stable operation of the provided products or services, such as discovering and disposing of product or service failures;

9. Necessary for legal news reports;

10. When it is necessary for academic research institutions to conduct statistical or academic research based on the public interest, and when they provide academic research or description results to the outside, they de-identify the personal information contained in the results;

11. Other circumstances stipulated by laws and regulations.

If we stop operating iCan Chat products or services, we will promptly stop continuing the activities of collecting your personal information, will notify you of the cessation of operations in the form of one-by-one delivery or announcement, and delete or anonymize the personal information we hold deal with.

In order to ensure the normal operation of the website, to provide you with an easier access experience, and to recommend content that may be of interest to you, we will store small data files called cookies on your computer or mobile device. Cookies usually contain identifiers, site names, and some numbers and characters. With the help of cookies, websites can store data such as your preferences.

In addition to cookies, we also use other similar technologies such as web beacons and pixel tags on our websites. For example, the email we send you may contain an address link that links to the content of our website. If you click the link, we will track the click to help us understand your product or service preferences so that we can proactively improve customer service Experience. A web beacon is usually a transparent image embedded in a website or email. With the help of the pixel tags in the email, we can know whether the email has been opened. If you do not want your activities to be tracked in this way, you can unsubscribe from our mailing list at any time.

We will not share your personal information with companies, organizations and individuals other than iCan Chat service providers, except in the following cases:

3.1.1 Sharing with explicit consent: After obtaining your explicit consent, we will share your personal information with other parties.

3.1.2 Sharing under statutory circumstances: We may share your personal information with external parties in accordance with laws and regulations, the need for litigation dispute resolution, or the requirements of administrative and judicial authorities in accordance with the law.

3.1.3 Sharing with affiliated companies: In order to facilitate us to provide you with services based on affiliated accounts, recommend information that may be of interest to you or protect the personal and property safety of iCan Chat affiliates or other users or the public from infringement, your personal information May be shared with our affiliates. We will only share necessary personal information (for example, in order to facilitate your use of the iCan Chat account to use our affiliated company products or services, we will share your necessary account information with the affiliated company), if we share your personal sensitive information or the affiliated company changes For the purpose of using and processing personal information, your authorization and consent will be sought again.4. Sharing with authorized partners: only to achieve the purpose stated in this privacy agreement, some of our services will be provided by us and authorized partners. We may share some of your personal information with our partners to provide better customer service and user experience. For example, arranging partners to provide services. We will only share your personal information for legal, legitimate, necessary, specific and clear purposes, and will only share personal information necessary to provide services. Our partners have no right to use the shared personal information for other purposes unrelated to products or services. Currently, our authorized partners include the following types:

(1) Authorized partners for advertising services, analyzing the use of our services, measuring the effectiveness of advertisements and services, providing customer service, payment convenience or reporting, and analyzing services. Unless we have your permission, we will not use your personally identifiable information (referring to information that can identify you, such as your name or e-mail address, through which you can be contacted or identified) with the provision of advertising and analysis services To share with partners. We will provide these partners with information about the coverage and effectiveness of their advertising, but will not provide your personally identifiable information, or we will aggregate this information so that it does not personally identify you. For example, only after advertisers agree to abide by our advertising guidelines, we may tell advertisers how effective their ads are, or how many people have seen their ads or installed apps after seeing them, or cooperate with them Partners provide unidentifiable statistical information (for example, "male, 25-29 years old, located in Beijing") to help them understand their audience or customers.

(2) Suppliers, service providers and other partners. We send information to suppliers, service providers, and other partners who support our business. These supports include the provision of technical infrastructure for academic research and surveys. For companies, organizations and individuals with whom we share personal information, we will sign strict data protection agreements with them, requiring them to handle personal information in accordance with our instructions, this privacy agreement and any other relevant confidentiality and security measures.

We will not transfer your personal information to any company, organization or individual, except in the following cases:

i. Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties;

ii. In cases involving mergers, acquisitions, or bankruptcy liquidation, or other cases involving mergers, acquisitions, or bankruptcy liquidation, if the transfer of personal information is involved, we will require new companies and organizations that hold your personal information to continue to be subject to this agreement. Otherwise, we will require the company, organization and individual to seek authorization and consent from you again.

We will only publicly disclose your personal information under the following circumstances:

i. With your explicit consent or based on your active choice, we may publicly disclose your personal information;

ii. If we determine that you have violated laws and regulations or seriously violated iCan Chat-related agreement rules, or to protect the personal and property safety of iCan Chat and its affiliated company users or the public from infringement, we may follow laws and regulations or iCan Chat-related Disclosure of personal information about you under the agreement rules with your consent, including relevant violations and the measures iCan Chat has taken against you.

In the following situations, sharing, transferring, and publicly disclosing your personal information does not require your prior authorization and consent:

1. Related to national security and national defense security;

2. Related to public safety, public health, and major public interests;

3. Related to criminal investigation, prosecution, trial, and execution of judgments;

4. In order to protect your or other individuals' life, property and other major legal rights and interests, but it is difficult to obtain the consent of the person;

5. Your personal information disclosed to the public on your own;

6. Collect personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels.

According to laws and regulations, sharing and transferring personal information that has been de-identified, and ensuring that the data recipient cannot restore and re-identify the subject of personal information does not belong to the external sharing, transfer, and public disclosure of personal information. Storage and processing will not need to notify you separately and obtain your consent.

4.1 We have adopted reasonable and feasible security protection measures that comply with the industry's general solutions to protect the personal information you provide, and prevent unauthorized access, public disclosure, use, modification, damage or loss of personal information. For example, the exchange of data (such as credit card information) between your browser and the server is encrypted and protected by the SSL (Secure Socket Layer) protocol; we will use encryption technology to improve the security of personal information; we will use a trusted protection mechanism Prevent personal information from being maliciously attacked; we will deploy access control mechanisms to ensure that only authorized personnel can access personal information; and we will organize security and privacy protection training courses to strengthen employees’ awareness of the importance of protecting personal information.

4.2 We have an industry-leading data security management system centered on the data life cycle with data as the core, and improve the security of the entire system in multiple dimensions from organizational construction, system design, personnel management, and product technology.

4.3 We will take reasonable and feasible measures and try our best to avoid collecting irrelevant personal information. We will only retain your personal information for the period required to achieve the purpose stated in the agreement, unless it is necessary to extend the retention period or is permitted by law.

4.4 The Internet is not an absolutely safe environment. We strongly recommend that you do not use communication methods other than those recommended by iCan Chat to send personal information. You can establish contact and share with each other through our services. When you create a communication, transaction, or sharing through our services, you can choose the object of communication, transaction or sharing independently, as a third party who can see your transaction content, contact information, exchange information or sharing content and other related information.

If you find that your personal information, especially your account or password, has been leaked, please contact iCan Chat customer service immediately so that we can take corresponding measures according to your application. Please note that the information you voluntarily share or even publicly share when using our services may involve personal information or even sensitive personal information of you or others. For example, you choose to upload personal information when you post a dynamic or in public places such as group chats, circles, etc. picture of. Please consider more carefully whether to share or even publicly share relevant information when using our services. Please use a complex password to help us ensure the security of your account. We will do our best to ensure the security of any information you send to us. At the same time, we will also report the handling of personal information security incidents in accordance with the requirements of the regulatory authorities.

You can access and manage your personal information in the following ways:

You have the right to access your personal information, except for exceptions provided by laws and regulations. You can access your personal information by yourself in the following ways: Account information-if you want to access or edit the personal identification information in your account, bind your phone, payment information, change your password, add security information or close your Accounts, etc., you can perform such operations through "More"-"Settings"-"Accounts and Security" by logging in to your account. Personal Information—If you want to access or edit your personal information such as nickname, avatar, hometown, emotional state, date of birth, constellation, occupation, school, hobbies and other information of location, you can log in to your account through " More"-"View or edit profile" to perform such operations. Dynamic information-you can log in to your account and access or clear your dynamic publishing history through "My". If you cannot access such personal information through the above-mentioned path, you can contact us at any time through iCan Chat customer service. We will respond to your request for access within 30 days. For other personal information generated during your use of our products or services, we will provide you with the relevant arrangements in "(7)" in response to your above request" in this article.

When you find that the personal information we process about you is wrong, you have the right to ask us to make corrections or supplements. You can apply for correction or supplement through the methods listed in "(1) Access to your personal information" in this article.

You can delete part of your personal information through the methods listed in "(1) Access to your personal information" in this article. In the following situations, you can request us to delete personal information:

1. If our handling of personal information violates laws and regulations;

2. If we collect and use your personal information without obtaining your explicit consent;

3. If our handling of personal information seriously violates our agreement with you;

4. If you no longer use our products or services, or you voluntarily cancel your account;

5. If we no longer provide you with products or services forever.

If we decide to respond to your deletion request, we will also notify the subjects who have obtained your personal information from us as much as possible at the same time and require them to delete it in a timely manner, unless laws and regulations provide otherwise, or these subjects obtain your independent authorization. When you delete information from our service, we may not delete the corresponding information from the backup system immediately, but we will delete the information when the backup is updated.

Each business function requires some basic personal information to be completed (see "Article 1" of this privacy agreement). In addition, for the collection and use of additional personal information, you can give or withdraw your authorization and consent in more-settings or contact iCan Chat customer service (for example, you can use the iCan Chatmomo mobile APP "more-settings- "Privacy" withdraw your permission to allow other users to find your authorization through their phone number). After you withdraw your consent, we will no longer process the corresponding personal information. However, your decision to withdraw your consent will not affect the previous processing of personal information based on your authorization.

In some business functions, we may only make decisions based on non-manual automatic decision-making mechanisms including information systems and algorithms. If these decisions significantly affect your legitimate rights and interests, you have the right to request an explanation from us, and we will also provide appeal methods without infringing on iCan Chat’s trade secrets or other user rights and the public interest.

To ensure safety, you may need to provide a written request or prove your identity in other ways. We may ask you to verify your identity before processing your request. We will reply within 30 days. If you are not satisfied, you can also initiate a complaint through iCan Chat customer service. For your reasonable request, we do not charge fees in principle, but for repeated requests that exceed reasonable limits, we will charge a certain cost as appropriate. We may reject requests that are unreasonably repetitive, require excessive technical means (for example, the need to develop new systems or fundamentally change current practices), bring risks to the legitimate rights and interests of others, or are very unrealistic. In the following situations, we will not be able to respond to your request in accordance with the requirements of laws and regulations:

i. Related to national security and national defense security;

ii. Related to public safety, public health, and major public interests;

iii. Related to criminal investigation, prosecution, trial, and execution of judgments;

iv. There is sufficient evidence to show that the subject of personal information has subjective malice or abuse of rights;

v. Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations;

vi. Involving commercial secrets.

Without the consent of their parents or guardians, minors may not create their own user accounts. If you are a minor, it is recommended that you ask your parents or guardians to read this privacy agreement carefully, and use our services or provide us with information with the consent of your parents or guardians. In the case of collecting personal information of minors by using our products or services with the consent of their parents or guardians, we will only use, share, or transfer them when permitted by laws and regulations, with the explicit consent of the parents or guardians, or necessary to protect minors or disclose this information.

The personal information collected and generated during our operations within the territory of the People's Republic of China is stored in the territory of China, except in the following circumstances:

i. There are clear provisions in laws and regulations;

ii. Obtain your explicit authorization;

iii. You conduct personal active actions such as cross-border live broadcasting/posting dynamics through the Internet.

In response to the above circumstances, we will ensure that your personal information is adequately protected in accordance with this privacy agreement.

Our privacy agreement may change. Without your explicit consent, we will not restrict your rights in accordance with this privacy agreement. For major changes, we will provide significant notifications (including we will notify you through iCan Chat and even provide you with pop-up prompts). The major changes referred to in this agreement include but are not limited to:

i. Significant changes have taken place in our service model. Such as the purpose of processing personal information, the type of personal information processed, the way of using personal information, etc.;

ii. Significant changes have taken place in our control rights. Such as owner changes caused by mergers and acquisitions, etc.;

iii. The main objects of personal information sharing, transfer or public disclosure have changed;

iv. Your right to participate in the processing of personal information and how to exercise it has undergone major changes;

v. When the department responsible for handling personal information security, contact information and complaint channels change;

vi. When the personal information security impact assessment report shows that there is a high risk.

We will also archive the old version of this privacy agreement for your review.

Looking to delete your iCan account permanently? This guide will explain how to delete iCanMall account permanently and remove all your personal information. Delete function permanently delete user account information ,Assets and information and CAN NOT BE RESTORED ! Order details and address details will be store to resolve disputes.

i. Log in to your iCanMall account and go to [Profile] - [Settings]- [Account security].

ii. Tap [Delete Account].

iii. You will be asked to the confirm delete Account. Read the notes carefully and [Confirm].

You can contact us in the following ways, and we will respond to your request within 30 days:

i. If you have any questions, comments or suggestions about the content of this agreement, you can contact us through iCan Chat customer service;

ii. If you find that your personal information may be leaked, please contact customer service in time;

iii. We have also established a full-time department for personal information protection, through which you can contact.

If you are not satisfied with our response, especially if you believe that our personal information processing has harmed your legal rights, you can also seek a solution by filing a lawsuit with the court with jurisdiction in the defendant's domicile.